Thursday, 19 May 2011
Holding for Abuse
Posted on 10:53 by Unknown
I'm stilling in the Symantec Enterprise Support phone que. I've been on the phone for 26:34 at this point indicated by my phones digital readout. In between the mind numbing 50's music remixes (Bobby Vinton is belting out a painful verse of Blue Velet right now) and monotone announcements a perky voice pops on every 3 minutes and informs me:"The customer waiting longest has been on the line for
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